It looks like you're new here. If you want to get involved, click one of these buttons!
PROBLEM: When I connect the Ecobee to the Infinity I get constant clicking and the thermostat does not light up. If I switch the RC wire to RH per ecobee's suggestion, I get no clicking, the device still does not light up but after a few seconds the fan goes on, but no heat. That indicates to me that some power is going through.
CURRENT USE: First I currently have a single stage, old Enerstat thermostat that only contains the following wires: RC/RH with Jumper, W and G. For the Carrier: I don't have air conditioning, and I don't have a dehumidifier. So it's a pretty simple system. Just heat.
I set up the Ecobee as follows:
RH -- > R (red)
W1 ---> W1 (white)
C--->C (Blue, 24 v)
I set the dip switches as follows:
SW1 1 off
SW1 2 ON
SW1 3 OFF
SW1 4 ON
SW 1 6 - OFF
SW1 7 and 8 OFF (should it be on?)
SW4 2 - ON
RESULT: Constant clicking, nothing going on. Switch to RC: No clicking but fan goes on.
I tried using different wires to connect to the C (there is a bundle in the wall.) I don't think there are any problems with the wires.
When I spoke with Ecobee they apologized for the problems with the Inifinity and basically said it isn't a good system for the Infinity, but no contraindicated. We have tried everything -- cross testing wires and touching them in various configurations and the heat powers on. (I cannot remember all the iterations I used.)
At first I thought it was a problem with the thermostat so Ecobee sent me a new one. SAME THING.
What could be the problem? Could it be a problem with the C terminal? The dip switches? Should I just chuck this thing?