If you're posting a request for installation help, please provide as much info about your system as possible. For example, for help regarding connecting a smart thermostat, please include details about your system including whether you have gas/electric, heat pump, number of heat stages, A/C condenser, etc.

Ecobee4 Installed-Not Cooling

DCF968DCF968 FloridaMember
edited November 23 in General Discussion


I ran across this forum looking for an answer to my current dilemma and am grateful in advance for any assistance.

I installed my new Ecobee 4 in my newly built home and the heat is working fine but not the cooling part of the A/C. It seems to be blowing out just "air" and not nice cool "air". I have an air handler inside and A/C unit outside. It is an electric system.

Below are photos of my Honeywell originally installed thermostat and Ecobee. I assume I have a wire setup wrong perhaps?

Thank You,



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