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Ecobee 3 Away mode

vajimvajim VirginiaMember

Does this still work? Left over 6 hours ago and it still has the normal daytime setting

Comments

  • kevinmcckevinmcc Macomb, ILMember

    Do you have hold action set to until I change it? Is away scheduled? Smart home/away I never liked, I felt was inconsistent.

  • vajimvajim VirginiaMember

    I’ve never done anything but set the normal schedules. What’s funny is that The away mode used to work and now it doesn’t.

  • BACONBACON Chicago, ILMember
    edited December 5

    When away, use the app or website to check your sensors to confirm that they're correctly reporting as "Unoccupied". I've had issues where a sensor with a failing* battery will report the correct temperature but also always "Occupied", too (solid line in Home IQ > System Monitor > Follow Me), preventing Smart Away from working. (When I asked ecobee support if it's expected behavior that a low battery causes incorrect occupancy detection, I believe their very helpful response was "Try changing the battery." )

    *As determined by testing a new battery; the thermostat had not indicated the sensor had low battery

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