If you're posting a request for installation help, please provide as much info about your system as possible. For example, for help regarding connecting a smart thermostat, please include details about your system including whether you have gas/electric, heat pump, number of heat stages, A/C condenser, etc.

Loss electric power briefly 2 nights straight; Ecobee 3 went dead

wellsc1926wellsc1926 Jacksonville, FlMember

Look thru support articles and found out how to pull face off wall; disconnect router then reconnect Ecobee 3 face plate back on. But I am going on vacation soon and if we loose power nobody will be home to do this; afraid home will get too hot. Also if we happen to loose wi fi briefly there should be a way to manually turn thermostat back on. New @ this please make your answer simple. We have one upstairs and one downstairs. Help


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