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My ecobee has been running the ac fan (and it's 20 degrees outside) since yesterday. I rechecked all the hard wiring and it's correct. I think it's some setting on the unit, but when I call ecobee customer service since yesterday it tells me to leave a message??? Is that their customer support??? No one has called back. Wtf? Should I just put my old therm up? Do I shut off the power to my ac units so it doesn't run it? Why is my fan running?
Ecobee support stinks!