If you're posting a request for installation help, please provide as much info about your system as possible. For example, for help regarding connecting a smart thermostat, please include details about your system including whether you have gas/electric, heat pump, number of heat stages, A/C condenser, etc.

Hold action "until next scheduled activity" not working

We've had an ecobee3 since November, but it doesn't always resume the schedule at the next event as requested by the "Hold action" setting. If we adjust the temp via the slider (directly, app, or web) it works fine, and the display says "70 until 11:30pm" (for example). But if we select "Home for now" or tell Alexa to "set thermostat to 70", the hold stays until we clear it, and the display just says "and holding".

The ecobee is connected to a SmartThings 2 hub, and also an Amazon Echo. "Smart Home/Away" is disabled.

I hope this isn't the way it's supposed to work. Any thoughts?

Thanks,
Carl

Tagged:

Answers

Sign In or Register to comment.